1. Introduction
Welcome to Hubaab (the “Brand”, “we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and purchase our products online in India.
2. Scope & Legal Basis
This policy applies to all personal data collected via our website, mobile site/app, and related online services. As an Indian online e-commerce business, we take into account the legal framework in India:
-
The Information Technology Act, 2000 and its Rules concerning “sensitive personal data or information” (SPDI). LawCrust Global Consulting Company+3SciTePress+3IndiaFilings+3
-
The Digital Personal Data Protection Act, 2023 (DPDP Act) which establishes obligations around collection, storage, and processing of digital personal data in India. Wikipedia+1
We commit to collecting and processing only what is necessary and with your consent, where required.
3. What Data We Collect
We may collect:
-
Identity & contact data: such as your name, email address, postal address, phone number, billing/shipping address when you make a purchase.
-
Payment & transaction data: payment method, billing details, order history.
-
Device & usage data: IP address, browser type, device identifiers, pages visited, referral URL, cookies and similar technologies.
-
Marketing data: if you subscribe to our newsletter, we may collect your preferences and interests.
-
Sensitive data: We do not intentionally collect highly sensitive personal data (such as health, biometric, sexual orientation), unless otherwise indicated.
4. How We Use Your Data
We use your information to:
-
Process and fulfil your orders (billing, shipping, returns).
-
Provide customer support and respond to enquiries.
-
Communicate with you about your account, orders, or changes to policies.
-
Send you marketing or promotional material (only if you opt-in).
-
Improve our website and services, including analytics and research.
-
Comply with legal obligations and prevent fraud or abuse.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site, for analytics, personalised marketing, and remembering your preferences. You can usually disable cookies via your browser settings, although this may affect the full functionality of the website.
6. Data Sharing & Disclosure
We may share your data with third parties in limited circumstances:
-
Service providers (e.g., payment processors, logistics/shipping partners) to enable order fulfilment.
-
Legal or regulatory authorities if required by law or to protect our rights and the rights of others.
-
With your explicit consent, we may share for marketing or partner promotions.
7. Data Retention & Security
We retain your personal data only as long as necessary to fulfil the purposes described above or as required by applicable law. We implement reasonable security practices and procedures to protect your personal data from unauthorized access, disclosure, alteration or destruction. Under Section 43A and Section 72A of the IT Act such obligations are mandatory. Free Law: Get Free Headnotes & Judgments+1
8. Your Rights
You have the following rights with respect to your personal data:
-
To access the personal data we hold about you.
-
To correct or update inaccurate information.
-
To request deletion of your personal data (subject to legal or business retention requirements).
-
To withdraw consent where processing is based on consent.
-
To object to or restrict certain processing activities.
If you would like to exercise any of these rights, please contact us at [insert contact email]. We will respond within a reasonable timeframe.
9. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us and we will delete it.
10. International Transfer
While our principal operations are in India, in some cases your data may be stored or processed outside India. In such cases, we ensure appropriate safeguards.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The “Effective Date” will reflect when the changes take effect. Please check this page periodically.